You guys should really learn how to treat your patrons and remove assholes from working the front desk if you care so much about the business as you seemed to care, or acted like you did, when you called me during the pandemic and asked me not to cancel my membership because I meant so much to you and you would give me a free massage as a token of your appreciation. You mean to tell me after going there for years, and being a loyal customer you can’t be flexible when I am moving and can’t use the credits I have paid for?!?!? There’s no way to use them if I am not in town! Well, fine, take the money, but you better believe that when I do return I will never go to Any of your locationS again, and I will never again refer friends to you (Which, btw, I brought you at least 4 referred visits in business). Was very rudely given a no with absolutely no graciousness. I ask if we can extend that due to this crazy circumstance of a pandemic. After cancelling it, the front lady (who was pretty rude and kept talking over me in a louder voice to show me her authority as if we were in a pissing match) tells me that I have 4 credits which have accumulated during the past months during their shutdown and I have to use it by September 10th. It doesn’t make sense for me to keep paying for a membership when I am not going to use it. I go in today and cancel my membership because I am going to go up north to have family help me during Covid. Other restrictions may apply see individual studios for details.I have been a member here for years. Substitute massage session cannot be combined with any other offer. Substitute massage session equal in value and duration to original massage session gratuity not included. Void where prohibited or otherwise restricted by law. The Elements Promise™ is not transferable and may not be redeemed for cash, bartered or sold. *Safety rating is out of a maximum of 10 and based on client survey results “Best” and “highest rated” claims based on Net Promoter® scores from 2014 market research. Benefits vary by independently owned and operated Elements Massage® studios see studio for details. Massage sessions include time for consultation and dressing.Įlements Therapeutic Massage is not involved in, and is not responsible for, employment and personnel decisions made by any Elements Massage® franchise owner.
Massage session rates and promotional offers vary see individual studios for pricing and offer details. *Each Elements Massage® studio is independently owned and operated. ELEMENTS THERAPEUTIC MASSAGE (& design)®, ELEMENTS MASSAGE (& design)®, ELEMENTS MASSAGE®, THE ELEMENTS WAY®, the Tear Drop Design, and others are trademarks of Elements Therapeutic Massage, Inc. © 2009 – 2022 Elements Therapeutic Massage, LLC.
Visit a location near you to find out how relaxing a massage with a guarantee can be. This is a program that delivers ongoing wellness benefits for members by offering massage therapy sessions at a discounted rate alongside The Elements Promise™ with every massage. To provide you the opportunity for even greater health and wellness, we offer an Elements Wellness Program™. The Elements Promise™ supports that our service is exactly what you say it is - the best in the industry. The Elements Promise™ is really us saying thank you for believing in us and the massage therapy we provide. The Elements Promise™ is us saying “We believe in what we do.” The Elements Promise™ says “We take pride in the service we provide.” The Elements Promise™ is stating “We know how to deliver the massage you want.” The Elements Promise™ is a way for us to give back to you. We strive to be excellent at what we do and we believe everyone should know where to go for the industry’s best massage: Elements Massage™. It’s a commitment to continue to uphold the service that you have rated as the industry’s best. The best massage isn’t just a slogan, it’s a commitment. Providing the best massage is something Elements Massage™ prides itself on. We strive to deliver what you expect and what you deserve, and we strive to deliver it each and every time. We are so committed to improving your health and wellness that we placed this guarantee on every massage session we provide. We are so committed to being number one in customer satisfaction that we promise to meet or exceed your expectations - or the next massage is on us. The Elements Promise™, simply the best massage guaranteed.Įlements Massage™ invites you to experience the highest rated massage in the industry.